
Who's Minding the Store?
Barbara is a very rich girl who falls in love with Norman Phiffier, a poor young man. She doesn't tell him who she really is and prepares to marry him. But, Mrs. Tuttle (Barbara's mother) doesn't want her daughter to mary such a poor man. So, she hires Norman at one of her big stores, and gives him the most difficult and disgusting works. She hopes that seeing Norman humiliated, Barbara will finally leave him. But things don't work exactly this way...
Plot Structure
Story beats plotted across runtime


Narrative Arc
Emotional journey through the story's key moments
Story Circle
Blueprint 15-beat structure
Arcplot Score Breakdown
Weighted: Precision (70%) + Arc (15%) + Theme (15%)
Who's Minding the Store? (1963) reveals strategically placed dramatic framework, characteristic of Frank Tashlin's storytelling approach. This structural analysis examines how the film's 15-point plot structure maps to proven narrative frameworks across 1 hour and 30 minutes. With an Arcplot score of 6.7, the film balances conventional beats with creative variation.
Structural Analysis
The Status Quo at 1 minutes (1% through the runtime) establishes Norman Phiffier works as a dog walker outside Tuttle's Department Store, pining for Barbara Tuttle whom he loves. He's poor but optimistic, representing his humble "before" state.. Significantly, this early placement immediately immerses viewers in the story world.
The inciting incident occurs at 11 minutes when Phoebe Tuttle discovers Norman and Barbara's relationship and is horrified. She schemes to break them up by having Norman hired at the store, expecting him to fail spectacularly and prove himself unworthy.. At 13% through the film, this Disruption is delayed, allowing extended setup of the story world. This beat shifts the emotional landscape, launching the protagonist into the central conflict.
The First Threshold at 23 minutes marks the transition into Act II, occurring at 25% of the runtime. This shows the protagonist's commitment to Norman accepts the position at Tuttle's Department Store, actively choosing to enter this new world despite the risks. He commits to proving himself worthy of Barbara through legitimate employment., moving from reaction to action.
At 46 minutes, the Midpoint arrives at 51% of the runtime—precisely centered, creating perfect narrative symmetry. Significantly, this crucial beat Despite all the chaos, Norman inadvertently becomes popular with customers who find him charming and helpful in his own way. This false victory seems to prove he can succeed, but Phoebe doubles down on her schemes to destroy him., fundamentally raising what's at risk. The emotional intensity shifts, dividing the narrative into clear before-and-after phases.
The Collapse moment at 68 minutes (76% through) represents the emotional nadir. Here, Norman's accumulated disasters threaten to destroy the store. Phoebe presents an ultimatum to Barbara, and Norman overhears that he was only hired to fail. His dreams of proving himself seem shattered - a metaphorical death of hope., illustrates the protagonist at their lowest point. This beat's placement in the final quarter sets up the climactic reversal.
The Second Threshold at 73 minutes initiates the final act resolution at 82% of the runtime. Norman realizes that his genuine kindness and authenticity have actually won over both customers and staff. Barbara stands up to her mother, declaring she will marry Norman regardless. Armed with this clarity, Norman returns to confront the situation., demonstrating the transformation achieved throughout the journey.
Emotional Journey
Who's Minding the Store?'s emotional architecture traces a deliberate progression across 15 carefully calibrated beats.
Narrative Framework
This structural analysis employs a 15-point narrative structure framework that maps key story moments. By mapping Who's Minding the Store? against these established plot points, we can identify how Frank Tashlin utilizes or subverts traditional narrative conventions. The plot point approach reveals not only adherence to structural principles but also creative choices that distinguish Who's Minding the Store? within the comedy genre.
Frank Tashlin's Structural Approach
Among the 8 Frank Tashlin films analyzed on Arcplot, the average structural score is 7.1, reflecting strong command of classical structure. Who's Minding the Store? takes a more unconventional approach compared to the director's typical style. For comparative analysis, explore the complete Frank Tashlin filmography.
Comparative Analysis
Additional comedy films include The Bad Guys, Ella Enchanted and The Evening Star. For more Frank Tashlin analyses, see The Geisha Boy, Rock-a-Bye Baby and Hollywood or Bust.
Plot Points by Act
Act I
SetupStatus Quo
Norman Phiffier works as a dog walker outside Tuttle's Department Store, pining for Barbara Tuttle whom he loves. He's poor but optimistic, representing his humble "before" state.
Theme
Barbara tells Norman that what matters is who he is inside, not what he does for a living or how much money he has - foreshadowing the film's message about true worth.
Worldbuilding
The world of Tuttle's Department Store is established: the wealthy Tuttle family who owns it, Norman's low social status as a dog walker, and his secret romance with Barbara that her domineering mother Phoebe would never approve of.
Disruption
Phoebe Tuttle discovers Norman and Barbara's relationship and is horrified. She schemes to break them up by having Norman hired at the store, expecting him to fail spectacularly and prove himself unworthy.
Resistance
Norman debates whether to take the job at Tuttle's, knowing it could be a trap. Barbara encourages him, believing in his abilities. Store manager Mr. Quimby reluctantly prepares to supervise Norman, becoming an unwitting guide figure.
Act II
ConfrontationFirst Threshold
Norman accepts the position at Tuttle's Department Store, actively choosing to enter this new world despite the risks. He commits to proving himself worthy of Barbara through legitimate employment.
Mirror World
Barbara and Norman share a romantic moment where she reaffirms her love regardless of his job performance. Their relationship represents the thematic truth that love transcends class and competence.
Premise
Norman wreaks comic havoc through multiple departments: destroying merchandise in sporting goods, causing chaos in the vacuum cleaner section, getting tangled in typewriters, and creating disasters wherever Phoebe assigns him, all while somehow winning customer affection.
Midpoint
Despite all the chaos, Norman inadvertently becomes popular with customers who find him charming and helpful in his own way. This false victory seems to prove he can succeed, but Phoebe doubles down on her schemes to destroy him.
Opposition
Phoebe intensifies her efforts to sabotage Norman, placing him in increasingly impossible situations. The stakes rise as Norman's disasters escalate and Phoebe threatens to cut Barbara off entirely if she continues the relationship.
Collapse
Norman's accumulated disasters threaten to destroy the store. Phoebe presents an ultimatum to Barbara, and Norman overhears that he was only hired to fail. His dreams of proving himself seem shattered - a metaphorical death of hope.
Crisis
Norman processes the devastating revelation that he was set up to fail from the beginning. Barbara must choose between her family's approval and her love for Norman. The couple faces their darkest moment apart.
Act III
ResolutionSecond Threshold
Norman realizes that his genuine kindness and authenticity have actually won over both customers and staff. Barbara stands up to her mother, declaring she will marry Norman regardless. Armed with this clarity, Norman returns to confront the situation.
Synthesis
Norman's unconventional methods are revealed to have inadvertently solved problems and attracted customers. Even Mr. Tuttle sees Norman's value. Phoebe's schemes backfire as Norman's authentic character wins the day.
Transformation
Norman and Barbara are united with family blessing. Norman has proven his worth not through competence but through character. The former dog walker is now embraced by the Tuttle family, transformed from outsider to beloved member.




